Returns & Exchanges Policy

At PureO Natural Products, we want you to be completely satisfied with your botanical beauty purchase. If you are not happy with your order, you can return unused items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Email our support team with your order number and the reason for the return to receive a Return Authorization.

• 2.
  Pack Your Items

  Securely place the unused products in their original boxes to ensure they are protected during transit.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.